Consumer Orders

Order books from this website or call us at 1-800-972-6657 ext. 52.

  • • All orders are non-returnable.

  • • CA residents to pay applicable sales tax.

We accept Visa, MasterCard, and American Express.

RETAIL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

 

    Postage

    • • Free standard shipping within the continental U.S. on all consumer orders more than $25.00.

    • • U.S.A. and Canada shipping and handlng costs: Add $5.00 for the first item and $2.00 for each additional item.


    • • International Air Mail shipping and handling costs: On orders shipped to Europe, Australia, or Asia, add $15.00 for the   first item and $5.00 for each additional item.

     

    Trade Orders

    To place a wholesale order please call 1-800-972-6657 ext. 20.

    For information on our Wholesale & Special Sales Discounts please contact:

    Sales & Marketing Department
    New World Library
    14 Pamaron Way
    Novato, CA 94949
    Phone: (415) 884-2100 ext. 20
    Fax: (415) 884-2199
    Email: ami@newworldlibrary.com

    In order to qualify for our Wholesale & Special Sales discounts, you must have a Resale number.

    Special Sales Discount Schedule
    1–9 books....................no discount
    10–24 books................40% off retail
    25–49 books................46% off retail
    50–99 books................50% off retail
    100–999 books............55% off retail
    1000 or more books.....60% off retail

     

    Payment Terms

    New customers must prepay their first order. Net payment terms will not be extended until customers have established a payment history with New World Library and provided credit references. Once credit is established, payment terms are net 30 days.

    Delivery:
    All orders are processed and shipped within 3–5 working days and shipped via UPS or FedEx Ground unless otherwise specified.

    Shipping:
    Paid by customer. F.O.B. Jackson, TN

    Resale Cards:
    Needed from California accounts; otherwise California sales tax applies.

    Volume Discount:
    For single-title orders of 3,000 or more copies, call our Sales & Marketing Department for a quote.

    Claims:
    Claims on damaged goods or short shipments must be made by buyer within ten (10) days of receipt.

    Claims on defective goods such as misprints, missing pages, page misalignments, pages out of order, and so on must be made within 180 days of invoice date.

    You will be credited with return postage on defective merchandise.