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New World Library Unshelved

New World Library Unshelved

Positive news and inspiring views from the New World Library community

Tuesday, October 30, 2012
Improving Your Techno Impression by guest blogger Patti Wood

Credited in the New York Times with bringing body language to the national consciousness, Patti Wood, MA, CSP, researches and consults on first impressions, body language, and nonverbal communication. She speaks to Fortune 500 companies, national associations, judges, and law-enforcement officials and appears regularly on television, including CNN, NBC, ABC, CBS, Fox News and Fox Business Network, and PBS. Her new book is SNAP: Making the Most of First Impressions, Body Language & Charisma. Here she shares her tips on improving the quality of your interactions while using Skype. She says:

If you are conducting job interviews, giving media interviews, attending business meetings, or talking to friends and family over Skype, you can improve the quality of the interaction and your body language by changing where you sit and how the camera is placed.

When using a camera on your laptop or desktop, it is important that you sit back from the camera so people can see more of your body in the small computer screen of Skype. The more “body windows” they see, such as the honesty window at the palms of your hands, and the more gestures they see, the better they will understand your message and the more they will like you and feel comfortable with you. You don’t want to be just a big ol’ bopping head.  

I did a Skype interview with the Wall Street Journal two weeks ago about the last presidential debate. I was in a hotel room in Greensboro, North Carolina, that day, so I had only my laptop. I was so pleased that the producer and tech person liked that I had pushed my chair back from the desk where my laptop was sitting, and they suggested that I put the laptop on top of several books and aim the camera down to get a great upper-body view. The change in view is tremendously advantageous. You now are able to give more body language cues to others and can create a richer feedback loop so there is more clarity; you know not only what people are saying with their words but also what they feel.

You can see Patti’s Skype interview from Greensboro for the Wall Street Journal here.


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